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personal data. This Privacy Policy explains how we collect, use, disclose and protect your
Identity Data
Name, title, gender
Through website forms or account
registration
Contact Data
Email address, telephone number
User-submitted contact or subscription
forms
Payment Data
Card/payment details (processed
securely by third parties)
Via our payment processors (we do
not store full card data)
Technical Data
IP address, browser type, OS
Automatically through cookies and
analytics
Profile Data
Subscription history, preferences
Through your account and usage
behaviour
Usage Data
Page views, click paths
Via analytics tools like Google
Analytics
To create and manage your account
Performance of a contract
To provide access to paid content
Performance of a contract
To process payments
Performance of a contract
To respond to queries
Legitimate interests (ensuring effective
communication)
For marketing communications
Consent
To comply with legal obligations
Legal obligation
To improve the website and user
experience
Legitimate interests (improving our service)
3. Marketing
We may send you marketing communications by email if you have opted in. You can opt out at any time by using the unsubscribe link in our emails or contacting us.
We will never sell your data or share it with third parties for marketing purposes without your
explicit consent.
4. Cookies
Our Site uses cookies to improve your browsing experience and analyse site traffic. You will be prompted for consent before any non-essential cookies are used.
You can manage your cookie preferences in your browser settings. For full details, see our
Cookie Policy.
5. Data Sharing
We may share your data with:
 Payment service providers (e.g., Stripe or PayPal)
 Hosting and IT support providers
 Professional advisers (e.g., legal, accounting)
 Analytics providers (e.g., Google Analytics)
We require all third parties to respect your personal data and treat it in accordance with the law.
We may disclose your data where legally required (e.g., HMRC or regulators) or if we sell
the business.
6. International Transfers
We store most of your personal data in the UK. If data is transferred outside the UK or EEA,
we ensure that appropriate safeguards are in place (e.g., standard contractual clauses).
7. Data Retention
We only retain your data as long as necessary. Typical retention periods include:
 Contact/account data: up to 6 years after last use
 Payment records: as required by tax law (typically 6+ years)
 Marketing preferences: until you withdraw consent
8. Your Rights
You have the following rights under the UK GDPR:
Access – request copies of your personal data
Rectification – correct inaccurate data
Erasure – request deletion (subject to certain exceptions)
Restriction – limit processing
Objection – object to direct marketing or processing
Portability – receive your data in a reusable format
Withdraw consent – where we rely on it
Complain – to the ICO if you're not satisfied
Contact us at wendy@lifewellpoured.com to exercise these rights.
9. Security
We use appropriate technical and organisational measures to safeguard your personal data,
including:
 SSL encryption
 Secure hosting
 Role-based access control
 Data breach protocols
10. Third-Party Links
Our Site may contain links to other websites. We are not responsible for their privacy
practices, and you should read their privacy notices.
11. Contact Us
To exercise your rights or if you have questions, contact:
Email: [email protected]
Post: Woodlands Lodge, 2 Penfold Drive, Great Billing, Northamptonshire, NN3 9EQ.
Phone: +44 7400 403200
12. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for legal reasons.
The latest version will always be available on our Site.
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